By using our website, you agree to be bound by Decorative Agents Ltd. Limited Terms & Conditions, as stated below.


Contract for the Supply of Products or Services

The display of goods on the site amounts to an invitation to treat only and is not an offer to sell products or services at any price indicated. No contract for the supply of products or goods will be deemed to exist between you and Decorative Agents Ltd. Limited unless, and until, an email is sent by Decorative Agents Ltd. Limited to you confirming that your order has been accepted and payment has been successfully made.

This confirmation e-mail amounts to an acceptance by Decorative Agents Ltd. Limited of your offer to buy goods or services from Decorative Agents Ltd. Limited and this acceptance is effective regardless of whether or not you receive the e-mail.

 are free to withdraw from a prospective contract at any time prior to acceptance. This also applies in the case of any error or inaccuracy in respect of the goods or services, any description applied to the goods or services, the availability of the goods or services, or the order itself.

Price and availability information is subject to change without notice.


Returns Policy

For Damaged & Short Delivered Orders: 

Please contact us withing 48 hours of receiving your goods. Call either 07825582655 or

Please leave wrong items in original packaging and await our instruction.


Faulty Goods: 

All of our products will perform as directed in accordance with the manufacturer’s instructions. However, we do not accept responsibility for application and conditions, as we cannot control the conditions under which products we supply are used or applied. This does not affect your statutory rights.


Change your mind?

Please fill out our returns form and return to us within 28 days of purchase.

If an item was purchased as part of a special offer pack / bundle, all items from that pack / bundle will need to be returned for us to issue a refund.

All goods will be refunded if they are returned to us unused, in their original condition and with their original packaging. Customers must make their own arrangements for returning goods at their own cost. 

Please ensure that items are properly packaged and insured against loss and damage before returning them to us at Unit 6 The Bungalow Site, Rugby Road, Rochdale, OL12 0DZ. Also, please insert a copy of your invoice and a letter explaining that you would like a refund.

We cannot accept any responsibility for items that are lost, or damaged upon arrival at our premises. 


Order Cancellation:

Customers should contact us immediately if they wish to cancel their order.

However, once goods have been despatched it may not be possible for us to stop them from being delivered. It therefore becomes the customers responsibility to return them to us undamaged.


Site Information

Decorative Agents Ltd. Limited is providing this site and its contents on an “as is” basis and makes no representations or warranties of any kind with respect to this site or its contents.Decorative Agents Ltd. Limited disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, Decorative Agents Ltd. Limited does not represent or warrant that the information accessible via this site is accurate, complete or current.


Processing of orders

Credit cards are debited before items are shipped or before services are activated by Decorative Agents Ltd. Limited.


Limitation of Liability

Except as specifically stated on this site, neither Decorative Agents Ltd. Limited nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.


Illegal Acts

It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. We track the electronic fingerprints of every order placed on this website to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.


Changes in Terms

Decorative Agents Ltd. Limited reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the Decorative Agents Ltd. Limited web site.